استخدام کارشناس فنی در شرکت دیجی پی

شرکت دیجی پی جهت استخدام کارشناس فنی از دانشجویان سماتک دعوت به همکاری می نماید:

Technical Maintenance Specialist :

Job Responsibilities:
· Monitoring SLA, OLA and growth metrics
· Planning to improve service qualities
· Assessing customer support needs
· Defining and deploying pre-requisites tools, infrastructures, process and etc. to improve all operation process and activities
· Logging and resolving customer issues
· Redirecting problems to appropriate teams. (Product team, Infrastructure or service provider)
· Diagnosing and troubleshooting software and mobile apps or other Digipay products
· Respond to internal stockholder’s inquiries and assist in troubleshooting and resolving challenges
· Actively update, maintain and monitor all aspects of products
· Attend in-person meetings with related stockholders to analyze, troubleshoot and diagnose product problems
Job Requirements:
· Education: At least Bachelor in IT or Related Fields
· At least 3 years work experience
· Availability for Monitoring Systems
· In-depth knowledge of Structured Query Language
· Knowledge of the relational and no-SQL Databases
· Multi tasks & time Management skills
· Strong analytical and problem-solving skills.
· Advance in Excel
· Familiarity with payment Industry (Shaparak, Shetab Processes) is priority

Please kindly send your CV to:
Talent@mydigipay.com
Whatsapp: 09219570488

متقاضیان محترم می توانند رزومه خود را با ذکر عنوان شغلی، به آدرس زیر ارسال نمایند:
Talent@mydigipay.com
Whatsapp: 09219570488

برای دریافت آگهی استخدام به صورت pdf کلیک کنید: